EMOTIONAL CARE

Maintaining a peaceful, therapeutic atmosphere is important to emotional and psychological well-being which is why we strive to maintain a serene and restful environment at Highlands House, from the friendly, patient staff, and bright sunny rooms, to the beautiful Koi fish. We also believe that our residents deserve a little pampering which is why we offer hairdressing and manicures.

Residents are encouraged to express emotion in positive ways through mediums such as arts and crafts and music or to continue with skills or hobbies that they enjoyed in the past. Meaningful friendships are an integral part of Highlands House which is why social activities such as live music, guest speakers, outings and weekly shopping trips are regularly arranged. Daily activity programmes are also offered.

We recognise the potential within every resident and strive to create a caring, supportive environment. Social work and counselling services are available for the residents.

Highlands House also offers supervision for residents living with various conditions, where staff members endeavour to understand the individual. Residents are encouraged to socialise and participate in activities such as bingo, reminiscence groups, music and games.

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